Confidential Search: Appointing a Regional VP to Accelerate Scalable Growth

Pacific International was retained by a rapidly growing, PE-backed services organization with ambitious expansion plans and a focus on building a scalable operating model. The business needed to appoint a transformational Regional Vice President of Operations to lead a key region, standardize processes, strengthen culture and identify opportunities for continued growth. Reporting directly to the COO, this was a critical role for the success of the organization.

Building on Pacific’s established relationship with the client company’s CHRO and a track record of successful delivery across the operations function, we partnered with the client to identify a hands-on yet strategic leader capable of driving meaningful change across the region. The brief required a people-focused operator who could instill accountability, develop and coach teams and implement consistent processes across the business.

Leveraging our expert research-led market mapping capabilities in the region, we produced a diverse and high quality shortlist quickly. The successful candidate was identified and secured within 70 days, despite the search commencing on December 20 and running through the holiday period.

Given the flexibility around industry background and location, typical market constraints were less pronounced. The primary challenge was securing the right cultural fit for a fast-growing, high-performance environment. The organization needed a leader with strong strategic capability and a Continuous Improvement mindset who could accelerate progress.

The alignment between the client and the selected candidate was clear from the outset. Within three months of starting, he has already delivered early impact, begun transforming the region and contributed to a key acquisition.